Systems Integration Services

Unify and integrate your disparate systems for unparalleled performance.

Why systems integration

Importance of systems integration in business

What is business systems integration?
Systems integration, also known as IT integration or software integration, is the process of joining functional software and hardware modules into one cohesive infrastructure, enabling all pieces to work as a whole. Connecting disparate IT systems, services, and/ or software ensures that data flows smoothly between all application components used within an enterprise.
Why is systems integration important?

Common Applications

Examples of business systems integration

Workplace: Integration of payroll management system with time logs, leave reporting tool, and accounting software.
Operations: Integration of CRM software with ERP, operational, marketing, and sales department tools will give the organization one unified database.
Insurance : Insurance companies use RPA for automating transactional operations, claims processing, premium payments and reconciliation, post-sale services, regulatory compliance, policy management, and underwriting tasks.
eCommerce: Integration of online stores with software modules like CRM, shipping and fulfillment, warehouse, inventory, order management, payment gateway, and email/ SMS marketing.
Analytics: Integration of custom analytics software with business applications helps derive business intelligence from multiple data sources to enable better decision-making.

Integration Models

Types and methods of business systems integration

Types of systems integration based on business needs
Business applications integration: All the functional components and subsystems within the business environment are brought together under a single value chain and the process of real-time data exchange between different applications is automated.
Legacy applications integration: Using cloud infrastructure, modern information systems, and latest technology to modernize legacy software that are a crucial and inseparable part of the daily business workflow.
Third-party software integration: Scaling up the capabilities and functionalities of existing business applications by integrating them with third-party tools, such as online payment gateways, social media marketing tools, etc.
Methods used for systems integration
Vertical integration: In this model, unrelated subsystems are integrated into one functional unit based on their functionalities. For instance, finance and accounting systems are connected to each other, but not necessarily to supply chain software.
Horizontal integration: Also known as the enterprise service bus (ESB), this model uses a single interface layer to communicate with all other subsystems and share data. Horizontal integration is largely opted by large enterprise organizations.
Point-to-point integration: A fairly limited and straightforward integration model in which one system directly integrates with another. Point-to-point integration is used in specific cases that do not require integrating with multiple data sources.
Star integration: Also known as spaghetti integration, it’s a collection of multiple point-to-point integrations that ideally fits small environments with specific use cases and limited data touchpoints.
Common data format: Enables data translation to promote automation. The integration works by transforming the data of systems to create a single shared format that avoids the complexity of using multiple standalone systems.

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Steps to Follow

Planning a successful systems integration project

Who is a systems integrator?

Role of a systems integrator in business transformation

Who is a systems integrator?
A system integrator (SI) is an individual developer or a software development company that has the technical skills and expertise to integrate software applications acquired from different vendors and ensure that the disparate subsystems work together seamlessly and stay compatible with each other to give users the intended results.
Why hire the services of a systems integrator?

Pros & Cons

Benefits and challenges of systems integration



Costs & ROI

Factors affecting the cost & ROI of business systems integration


How do we help?

Fingent’s approach to business systems integration

Systems integration offers immense opportunities for organizations to digitize and expand their business across several regions by adopting technologies such as cloud computing, Artificial Intelligence, data analytics, and Internet of Things. The increasing demand for low-cost and energy-efficient production processes is driving the adoption of software integration in the global market.
Fingent follows a robust and proven methodology for implementing and supporting custom software integration projects.
#1 Analysis: Analyze existing business applications to understand missing functionalities and new requirements, business challenges to be solved, and processes to be replaced.
#2 Architecture: Create an integration blueprint detailing how each software/ hardware component will be connected as a unified system to facilitate efficient data flow through the integrated systems.
#3 Design: Design the integration user experience based on user needs, ease of use, and how they will interact with the front-end applications.
#4 Implementation: Integrate individual software components and subsystems. Perform operational and end user testing to ensure the new workflow is smooth and easy to use.
#5 Ongoing Support : Support the evolving software integration needs, such as adding features, services, or connecting additional solutions to your architecture.

Still Stuck With Legacy Systems?


More Insights on Systems Integration Services

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Legacy Application Migration: Excerpts from a CTO

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