Retail Software Development

Building stronger customer relationships with engaging brand experiences powered by innovative technologies

Retail Industry

Software Development in Retail is Changing the Game

The retail industry is facing fierce competition and rapidly evolving consumer preferences. To stay ahead of the curve, retailers increasingly turn to software development as a game-changer, enabling them to streamline their operations, improve customer experiences, and reduce costs. From e-commerce platforms that allow them to sell products online to advanced POS systems that enable them to track sales and inventory to innovative CRM software that provides personalized customer experiences, retailers are leveraging software to transform their businesses. As technology continues to evolve at a breakneck pace, software development will inevitably play an even larger role in shaping the retail sector’s future.
E-commerce Point-of-Sale (POS) management Omnichannel fulfillment
Supply chain management Warehouse and inventory Payment security
Online/ Web stores Retail analytics Payment gateway integration
E-commerce Point-of-Sale (POS) management Omnichannel fulfillment
Supply chain management Warehouse and inventory Payment security
Online/ Web stores Retail analytics Payment gateway integration

Retail Software Solutions

Types of Retail Software that can Optimize the Retail Business

Retail ERP Systems
Point-of-Sale (POS) Software
Inventory management software
E-commerce Platforms
Analytics software
Marketing Automation Software
Retail Management Software
Omnichannel Retail Platforms
Payment Processing Software

Supercharge your retail operations and discover the limitless possibilities of retail innovation with custom software development.


Emerging Technologies and Trends in the Retail Industry

AI & Data Analytics
Retailers use AI tools to create personalized experiences for customers, tailoring recommendations, offers, and promotions to individual preferences and behaviors.
Robots and Automation
Retailers use robots to handle inventory management, restocking shelves, cleaning, and customer service. Also, they are used for tasks like picking and packing orders in warehouses.
Internet of Things (IoT)
Connecting devices and systems throughout the retail supply chain, allowing for real-time inventory tracking, smart pricing, and improved supply chain management.
Voice commerce
Voice assistants like Amazon’s Alexa and Google Home allows consumers to make purchases and order products with simple voice commands.
Contactless and frictionless payments
Contactless payments involve waving a payment card or mobile device near a reader, while frictionless payments are made automatically without any physical interaction or manual entry of payment details.
Augmented Reality (AR) and Virtual Reality (VR)
Retailers are using AR/VR technologies to enhance the customer experience by allowing customers to try on clothes virtually, visualize furniture in their homes, and even interact with products in a virtual environment.

Business Scenarios

Leveraging Software Solutions to Transform Retail Operations

Manage sales and checkout
A point-of-sale (POS) system implemented in retail stores helps in managing sales transactions, tracking inventory levels, capturing customer data, generating sales reports, and integrating with other software systems.
Automation of critical processes
Retail operations like inventory management, order fulfillment, and customer service can be automated with minimal human intervention. Automation reduces errors, improves efficiency, and frees up employees on more complex and strategic tasks.
Delivery systems
GPS tracking and route optimization software features live shipment tracking, route planning, and vehicle capacity optimization. It also enables home delivery, click-and-collect, or locker-based systems.
Personalized marketing
Use of data analytics software to analyze customer behavior and preferences, enabling them to create personalized marketing campaigns that target their specific customer segments.
Virtual try-on
A clothing retailer uses augmented reality software to enable customers to try on clothes virtually, without the need for a physical fitting room.
Sales analytics
Retailers can leverage software solutions to analyze sales data, gain insights into customer behavior, and make informed business decisions.
Inventory management and optimization
Software solutions can help retailers to manage their inventory efficiently, by providing real-time inventory visibility, automating reorder processes, and analyzing demand patterns to optimize stock levels.

The Fingent Way

Revolutionizing Retail Businesses with Custom Software Solutions

Custom Retail Software for Maximum Efficiency
Generic retail software lacks the flexibility to deliver a modern retail experience consumers have come to expect. Fingent builds custom retail applications to connect everything from legacy enterprise systems to new solutions for highly-personalized retail experiences.
Integrate IoT Devices for Retail Intelligence
Internet of Things (IoT) devices equipped with smart sensors and persistent connectivity can lead to engaging and unique retail experiences. Fingent integrates smart shelving, customer service robots, and other IoT devices for a connected customer business model.
Apply AI to Forecast and Manage Demands
Fingent empowers retail businesses to forecast and manage demands during peak times by applying artificial intelligence techniques such as data science and predictive analytics. AI-based solutions will support businesses with risk management, enhanced delivery chain, and increased profits.
Analyze Purchasing Data for Customer Insights
Fingent works with retailers to analyze shopping data and deliver enhanced retail experiences. Greater insights into purchasing trends make it possible to provide product recommendations and make business decisions backed by accurate, up-to-date information.
Use AR and VR to Merge Retail Experiences
Augmented reality (AR) and virtual reality (VR) allow consumers to experience products using new technology. Fingent helps retailers close the gap between online and offline purchasing through overhauled experiences that blend physical and digital solutions.
Employ Big Data for Highly Personalized Shopping Experiences
Fingent assists retail companies gain insights into customer buying preferences and behavior using new or existing data. Enhanced data analysis allows retailers to craft effective marketing strategies and deliver personal retail experiences based on customer behavior.

Maximize your retail business potential with a personalized software solution to increase efficiency, productivity, and competitiveness, leading to higher profitability and growth.

Client Stories

Fingent’s Featured Software Solutions in the Retail Industry

Premium Retail provides merchandising, assisted sales and field marketing services for retailers and manufacturers. They required an application to effectively handle large volumes of data and replace their existing obsolete communication system. Fingent developed a solution that converts significant data volumes into visual representations and automates data input procedures.


  • Interactive and customized charts and reports
  • Real-time interactive feeds across departments
  • Department-specific dashboards
  • Data representation in various formats

Replika software provides retailers with a sales management suite to drive sales and monitor the impact. Fingent implemented a solution that follows a customer’s digital journey across multiple touchpoints and deliver augmented experience.


  • Track performance across brands, stores, and salesperson total sales
  • Dashboards to view sales report of each brand and store
  • Purchase history report
  • Activity logs to track brand admin and salesperson

Cost & ROI

Cost and ROI of Developing Retail Custom Software

Factors affecting cost of building a custom software for a retail business:
ROI of developing custom software:
Ultimately, the ROI of developing a custom software solution for retail depends on the specific business needs and goals. However, when done properly, the benefits can far outweigh the costs, leading to long-term growth and success for the retail business.

Partnering with industry experts can lead to a personalized and affordable solution that boosts your retail operations and generates substantial returns on investment.


More Insights on Retail Industry Software Development

Augmented Reality in Retail: Use Cases & Business Benefits

Augmented Reality in Retail is revolutionizing shopping experiences expeditiously! With AR in retail, customers can interact, customize, and engage with products better, so that they make the right purchase decisions. Nike’s Virtual View is one top example of how WebAR in Retail boosts customer engagement and trust!

Futuristic Technologies Transforming The Real Estate Industry!

Over the years, digital evolution has transformed the way we shop! The lockdowns and store closures due to the unprecedented events of 2020 has moreover accelerated this evolution and mainstreamed online shopping. Today consumers don’t just make purchases online.

Custom Retail Software Solutions: Everything You Need to Know!

The retail industry has witnessed a tremendous transformation over the past few years. Innovative retail technologies have made the sector fast-paced and highly competitive. The advent of cloud technology has also disrupted the retail industry from the ground up.